DISPUTE RESOLUTION WITH A BROKERAGE COMPANY ‘MACTE INVEST’


Steponkus&Co FMAB strives to offer the highest service quality taking into account client needs and requirements.

If you consider that your rights and obligations stipulated in the agreement with Steponkus & Co were violated, please, send a complaint to sveiki@steponkus.lt or Konstitucijos pr. 15-12, LT-08106 Vilnius.

All complaints are reviewed by the director of Steponkus & Co in accordance with the legislation of the Republic of Lithuania. The term of complaint review might take up to 30 calendar days from the moment of reception.

We recommend you to follow advice published by the Lithuanian Central Bank for more accurate dispute resolution. If you consider that the dispute has not been resolved, please refer to the Supervision Department of the Lithuanian Central Bank.


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